IELTS Letter Checker - Sample Band 5

IELTS Writing Task 1 Sample Band 5 | IELTS Letter Sample Band 5 (General Training)

5.0
Overall Score
28 Mar 25, 23:19
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Overall Feedback

The letter addresses the main points but lacks detailed explanations and examples, affecting task achievement. Grammar and vocabulary are basic, with some errors and limited range, impacting coherence and cohesion.
Overall score5.0
Grammatical range and accuracy5.0
Lexical resource6.0
Coherence & cohesion5.0
Task response4.0
Total Errors18
Grammatical range and accuracy6
Lexical resource5
Coherence & cohesion3
Task response4

Writing Task

#Hotel Complaint
#Formal
You had an issue with the hotel’s customer service during your stay.
Describe the interaction you had with the staff.
Explain why you were dissatisfied with the service.
Suggest how the hotel can improve its customer service.

Submitted Answer

Words165|Paragraphs7
English:UK English
Global Issues:
Readability
Coherence
Cohesion
Vocabulary Usage
Grammar Range
Logical Flow
Bullet Point Missing or Incomplete
Bullet Point Missing or Incomplete
Bullet Point Missing or Incomplete
Dear Hyatt Team,
Hope you are doing well.
In
my recent trip to Jammu and Kashmir I had booking in your
hotel
and I want to bring this issue to you that I had a very bad experience during my stay. The staff working there were very disrespectful and were not paying attention to the customers, the services which included in my package
was
not the same which we had given.
And
I'm
writing this with very
dissappointing
that
there was some items
missing from our room, while the staff used to come to clean the room. Despite addressing the issue to the
hotel
management
there was no action taken by them.
I hope you come up with
better
solution for my issue that I had during my stay. I would also recommend that you train your staff on how to give customer service and the
hotel
manager to manage the
hotel
.
I'll
be waiting for your response.
Thank You.
Regards,
Deepa Shukla.

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